Food and Wine
Food and Wine Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Food and Wine has a 3.2 star rating from 13 reviews, with 40% of users likely to recommend. Consumer sentiment is mostly neutral; ratings show 42% unfavorable and 50% positive.
Key Takeaways for Future Customers
- Expect strong editorial content and food articles praised by readers.
- Be prepared to follow up on subscriptions and billing if issues arise.
- Ask about refund policies and delivery timelines when ordering.
Negative Feedback / Risk Areas
- Frequent customer service complaints: hard to reach live support.
- Billing and duplicate charges reported; refund requests are common.
- Delivery problems, unwanted or wrong magazines, and cancellation failures.
Positive Feedback
Readers value the magazine content, variety of food coverage, and some responsive agents who resolve account issues; price level reported as medium.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Food and Wine has a 3.2 star rating from 13 reviews, with 40% of users likely to recommend. Consumer sentiment is mostly neutral; ratings show 42% unfavorable and 50% positive.
Key Takeaways for Future Customers
- Expect strong editorial content and food articles praised by readers.
- Be prepared to follow up on subscriptions and billing if issues arise.
- Ask about refund policies and delivery timelines when ordering.
Negative Feedback / Risk Areas
- Frequent customer service complaints: hard to reach live support.
- Billing and duplicate charges reported; refund requests are common.
- Delivery problems, unwanted or wrong magazines, and cancellation failures.
Positive Feedback
Readers value the magazine content, variety of food coverage, and some responsive agents who resolve account issues; price level reported as medium.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
To CANCEL subscription
I'm trying to cancel my subscription. Isn't there anyone that I can talk with? What do I need to do to cancel this subscription?
Preferred solution: Full refund
Ashburn, Virginia
Change address
I got my address changed. Great customer service.
Would do business with them again. I like foodies.
- Food
Preferred solution: Deliver product or service ordered
Boiling Springs, South Carolina
Subscription
- Ordered Food & Wine and Magnolia Journal for $30; received two Magnolia Journals.
- No Food & Wine magazine arrived.
I ordered Food & Wine magazine for my son for his birthday and Magnolia Journal for my DIL for ValentineDay, F&W offered a deal on both for $$30.00 so I ordered them They received 2 Magnolia Journals - no Food & Wine magazine. To report this was impossible. This order was for Todd & Anna Warden by Judy Warden
Warden501c @***.com
User's recommendation: Don’t order from mag deals!
Sandwich, Massachusetts
Cancel subscription
Do not purchase magazine subscriptions in bundles. Very very difficult to cancel.
I cannot afford to continue subscription . I have cancelled and will not receive magazine but will still have to pay for it. This is a scam I am mot happy
User's recommendation: Don’t buy magazines via third party
Surrey, British Columbia
Renew Subscription but forgot account number
- Rain listened well and resolved my problem.
- Rain located my account and extended my son's Finances subscription over Christmas.
If everything turns out the way my conversation went with (Rain) I am a very Happy Camper she seemed to listen well to me and was very good at resolving my problem, which was - I had forgotten my account info and wanted to extend my sons Finances subscription over Christmas. I appreciate the time spent on locating my account and Thank You
User's recommendation: Hopefully everything turns out as discussed!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hillsboro, Oregon
Received final notice and I am paid through 2028
I never got to talk to anyone about this situation, which is extremely frustrating to keep getting final notices! The magazine is great, but customer service sucks.
Preferred solution: No more final notices or threats to stop mailings unless a payment is made. I am paid through 2028!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelled subscription but still receiving magazines and being billec
Trying to cancel the subscription is difficult.
I was told it was cancelled, and I received a magazine again today. I don't want to keep contacting you about this.
User's recommendation: Be careful
Naperville, Illinois
Address change
I was assisted in changing my son's address. John was helpful, efficient, and friendly. I really appreciated his help.
Springfield, Ohio
I’m receiving magazines I didn’t order or interested in. magazines that I’m not interested in. Stop
Stop sending me magazines. Im not interested or have I ordered anything I have no account with you so remove me from mailing list.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerText n email response was fast to resolve. Appreciated mrs. M. DeFilippis
Email n text resolved the problem quickly.. i do not even knew how i was onnthe subcription list to begin with, however it was resolved in due time Thank you
Mrs defilippis
Springfield, Ohio
Getting magazines I need subscribe. Stop please
I didnt subscribe to food and wine. Please stop sending me books every month. They go straight in the trash
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDuplicate bill
I contacted customer service but believe I talked only to an automated “person.” I just want to be sure my gift subscription will continue next year. I had renewed it, paid, the check cleared, and yet I continue to get notices that I have not renewed.
I renewed a gift subscription and paid for it but then got billed again so Im afraid Food & wine has not renewed the subscription.
Preferred solution: A clarification that my gift subscription has been renewed. Telephone number is 850-508-****.
User's recommendation: Clarify concerns with this magazine as soon as they occur. Waiting is not a good idea.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot Happy
- I love F&W, but I oppose featuring Meghan Markle.
- She is not a chef and likely doesn't cook.
- The reviewer describes her as a master manipulator.
Love F&W, but you featuring the pontifical, lying idiot Meghan Markle is so beneath you. She is not a chef and probably doesn't even cook or bake!
Please never do that again! She is a master manipulator, not a chef!
Really.
Sandra Sbarro
User's recommendation: Great magazine when featuring REAL chefs!
Received two issues of the summer magazine. Thought maybe should have received a different magazine with mailing
Wish you would hire customer service staff without a strong accent. Difficult to understand and was no help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApparently, you cannot talk to a live person at this company!
Ive called several times and been caught in voicemail ***
Very disappointing from magazine Ive subscribed to for 30 years!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
I don't order this magazine. I don't need this magazine.
Don't send it to me.
Thanks. Why did you send this magazine to me?
Preferred solution: Full refund
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